Privacy Policy

This policy is effective from 13th February 2019.

Last modified date 9th August 2022


This policy sets out Оnlineconvertfree’s (available at privacy practices in connection with all services provided by us.This Privacy Policy does not apply to any third party applications or software that integrate with the Services, or any other third party products, services or businesses, where we are not the controller of your personal data. This privacy policy has been drafted bearing in mind data regulations such as the EU General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

Only provide us with personal data of other individuals or organizations if you are explicitly authorized to do so.

If you have further questions regarding any aspect of our privacy policy, please contact us by email or visit the page

Information We Use

Information We Collect

The information we collect about all visitors to our website includes the visitor's browser type, language preference, referring site, the date and time of each visitor request and Internet Protocol (IP) addresses. We collect this information to monitor and protect the security of the website, to protect against abuse of the Services and to better understand how visitors use our website. We also store this information to recognise you when you return to our website and to customise the website according to your individual interests and preferences.

If you create an account on our website, we require some basic information for account creation. We will collect your email address, name, billing address, encrypted password, subscription plan. This information is used to identify you as a User, customize your account and provide you with access to the services that you requested. The privacy of your data is very important to us which is why we do not share with third parties your personal information.

We only use your personal information to provide various file conversion Services to you, in accordance with our Terms of Service. Our use of your personal information in this way is necessary to perform our obligations to provide the Services to you.

Information We Do Not Collect

We do not intentionally collect or store special categories of personal data, such as genetic data, health information, or religious information, credit card details. All your billing information is collected and processed by our payment provider directly under its own privacy policy.

Our payment provider is Paddle. Make sure to review its privacy policy at


We also use cookies to make interactions with our Services easy and meaningful. Cookies allow a website to recognize a particular device or browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Analytics and Ads

We use Google Analytics as a third party service to collect information about how our website performs and how our users, in general, navigate through and use О It helps us evaluate the quality of our services, compile statistical reports on activity; and improve our content and website performance. We look to protect your privacy by anonymizing your IP address prior to sending it to Google Analytics and we only gather certain basic information, such as your browser type, referring and exit pages, time stamp, and similar data about your use of our website.

We integrate with Google AdSense, which is our main advertising provider. Google AdSense also uses cookies to collect only impersonalized data in order to customize advertising for you. Other third party ad network providers can also use cookies under their own privacy policies.

How We Manage Data


We take the security of data stored on the website О very seriously, and we work hard to protect any information you provide to us from loss, misuse, and unauthorized access or disclosure. All collected information on the website is protected from disclosure and unauthorized access by using physical, electronic and managerial protection procedures.

We are committed to comply with the General Data Protection Regulation (GDPR). The GDPR is a regulation in EU law on data protection and privacy for all individuals across the EU and within the European Economic Area. It becomes enforceable on 25 May 2018. In the terms of the GDPR, О acts as the data controller and data processor. We do not extract or collect any data from your files, nor sharing or copying it. We irreversibly delete all your files according to the “Storing and Deleting Data” section of this policy.

Storing and Deleting Data

You can manage all your data from your account. Output and converted files are deleted after 24 hours automatically and irreversibly. This implies that you can delete your files manually on your own anytime before they are deleted automatically. To do so navigate to the selected format conversion page and click the “X” icon next to an output file.

Also you have the right to ask us to delete or remove your Personal Data by sending email to

Changes to This Privacy Policy

О may change this Privacy Policy from time to time. Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and update the "last modified date" when we do. If you disagree with the changes to this Privacy Policy, you should deactivate your registered account for the Services, or otherwise cease use of the Services.

Your Consent

By using the website О or our services, you consent to the terms of our Online Privacy Policy and to Оnlineconvertfree’s processing of Personal Information for the purposes outlined above.

Request that we stop using your information

In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so. For example, if you believe a Services account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved, provided your administrator does not object (where applicable). If you object to information about you being shared with a third-party app, please disable the app or contact us by mail